Quote:
Dear XXXXXXXXXXXX,
You're getting this message because you either preordered OST, Reprint & Reprint EP.
As you may have figured out, we have additional delay, probably two more weeks needed. Our apology for that.
Also, we had announced previously we would offer free GEMS but those never materialized. There is a simple reason for that, we needed some time to evaluate an even much better option called "free shipping". Yes, free shipping for all preorders and future orders. We just keep a small handling fee of 0.1-1usd to validate each shipment. A bargain.
For our European costumers we are also still adjusting shipping from within Europe. Means no unexpected taxes to be paid on your side. America costumers gets their game shipped from USA. Rest of the world will be case by case. All depending of the stocks, of course.
Thank you for your understanding. We are once again very sorry for this delay and inconvenience.
You will be contacted once we have a set release date. For any questions or concerns feel free to contact the support.
All the best,
WATERMELON TEAM