
Originally Posted by
nathanallan
One story, one of my regulars goes in there, buys a GenMobile; it won't read carts, so it's defective. Person goes back, instead of an exchange, he offers to repair it (he doesn't know how to fix an unfolded paper sack to make it folded again[also he's not an authorised reseller from Hyperkin]), gets it back some time later and it won't turn on, so he offers to repair it *again* but he can't do it for free, and asks for payment; the guy gives him a broken fat PSP for partial credit, it still doesn't work after another fixing trip, then he tells the person sorry, since it's a trade and there was no receipt he can't do anything for him. True story.